Louisburg Public Utilities
The Town of Louisburg strives to provide the highest quality of Utility services to all customers of the Town of Louisburg. The provision of high quality, cost effective public utilities delivered in the most efficient means possible is the primary goal of Louisburg utility staff. Utility employees are highly qualified individuals, most of whom are required to have significant education, state and federal certifications, and a constant understanding of new technologies and operational approaches to provide their specific utility service. This service level and personnel knowledge, skill, and ability must always be adapting to new State and Federal Regulations for both the municipality of Louisburg as well as the individual employees certification to conduct their specific job responsibility.
The Louisburg Water Treatment Plant treats raw water withdrawn from the Tar River for safe consumption and use in Louisburg. Staff is highly trained and must be certified by the State of North Carolina to specific levels of aptitude required to operate the facility and perform State and Federally regulated tasks. Comprehensive water analysis requires the operation of a laboratory and deep understanding of chemical analysis and measurement.
The Louisburg Water Reclamation Facility treats water which is post-consumption from Louisburg water customers. After being collected by the wastewater collection system, the wastewater is treated and returned to the Tar River. The Water Reclamation staff consists of highly trained individuals with many different skill From the operation of a State Certified Lab to the mechanical operations knowledge required to keep pump stations working efficiently and within parameters established by State and Federal requirements, all employees have a critical responsibility at the facility.
The Louisburg Electric Department maintains the electric distribution system for the Town of Louisburg. This system consists of an electrical substation where higher voltage transmission electricity is converted into a lower, manageable voltage for distribution to and use by Louisburg Electric customers. The provision of electric services in Louisburg and in all entities is a very dangerous undertaking and requires a staff highly trained in understanding this deadly force as well as the processes for providing this force to citizens for consumption. Louisburg has a municipal owned power distribution system and is a member of the North Carolina Eastern Municipal Power Agency. Members of the NCEMPA purchase wholesale power (electricity) from a number of sources and then sales it directly to Louisburg customers.
The Louisburg Public Works Department is responsible for the installation, maintenance, and safeguard of all water distribution and wastewater collection system lines in Louisburg. Continuous training is required for each employee due to the ever changing State and Federal Regulations regarding the safety of drinking water and threat of environmental damage as a result of wastewater spills. As a result of the dual responsibilities of the department, staff must have a significant understanding of water distribution and wastewater collection processes and operations.
The Louisburg Street Department is responsible for the daily maintenance and cleaning of local streets, storm water collection and drainage infrastructure, public right of ways, public properties such as parks and trails, and the municipal cemetery. Such activities of the department include household and yard trash collection and removal, street and other vehicular signage maintenance and installation, street repair, and sidewalk maintenance and repair.
The Louisburg Utility Director is Mr. Ray Patterson. Mr. Patterson may be contacted at 919-496-3406 or appointments scheduled at his office in the Town hall, 110 W. Nash St., Louisburg NC.
Your Accounts
The Louisburg Business Office administers all Utility Accounts in Louisburg. From utility record collection, billing, and payment receipt, the Business Office can help you with your account needs. New customers may submit applications for all utility connections and establish account billing information. Specialized services such as personal security lighting on your property, energy audits for commercial accounts, tree trimming requests where the electric distribution system is threatened, and all other utility business can be conducted in this Office. Please contact Mrs. Jill Wester, Business Manager, at 919-496-4145 should you have any utility account questions or assistance. You may also visit the Office at the Louisburg Town Hall, 110 W. Nash St., Louisburg, N.C.