Payments

Utility charges are based on consumption and rate schedule. Water and Sewer rates for customers located outside of the municipal limits of Louisburg are double the rate of Louisburg citizens. Electric rates are based on the type of use, load factors, and consumption scale. General residential power costs are calculated and charged based on a Kilowatt Hour use measurement.

Utility bills are mailed monthly and reflect the consumption of services for the prior month. Payment is due on the 10th of the month and past due on the 15th. On the 16th of the month the account will incur a $5.00 or 1% of total due late fee, whichever is greater. Customers may be eligible for one payment extension per year only after being an established customer for one year. If a customer id disconnected for non-payment or any other reason, a reconnect fee of $20.00 will be due at time of reconnection. Payments may be made by cash, check, Visa or Mastercard. Please note that payments can be made in person at the Louisburg Town Hall, 110 W. Nash St., or after hours may be dropped off into the night security deposit box at the Town Hall (to the left of the front door).

It is important for all customers to understand that the Louisburg Minimum Housing Code requires that a residence have water, sewer, and electrical service in order to occupy the residence. Anything longer than a brief termination of services will result in an order by Code Enforcement staff to vacate the residence for housing code violations.